Store Assistant Manager — Retail Ops & Customer Service Lead

The Salvation Army Southern California; Waipahu (HI); On-site; USD 42,000 - 64,000; Full time

Job summary

The Salvation Army Southern California is seeking a Store Assistant Manager to join the RETAIL department. You will work closely with the Store Manager to oversee daily operations, POS, inventory, donations, and staff scheduling to meet sales budgets.

Ideal candidates will have 2+ years of retail management experience, a high school diploma, and proficiency with MS Office. A valid driver's license and ability to pass background checks are required; role involves community engagement and

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years Retail Management/Supervisory experience.
• Basic understanding of MS Office applications (Word, Excel, Outlook).
• Must hold a valid Driver's license, pass MVR and have access to a vehicle.
• Must pass background check including Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, staff, customers and donors.

Responsibilities

• Takes active role with Store Manager in daily store operations.
• Open/close procedures, POS operations, inventory management and donations.
• Monitor KPIs and drive sales and profitability per budgets.
• Schedule staff and coordinate daily meetings; manage payroll records.
• Hire, train and coach store team; provide performance feedback.
• Maintain customer and donor satisfaction and strengthen community relations.
• Support Back Room Processing and adherence to ARC policies and safety.

Skills

Retail management

Education

High School Diploma or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

The Salvation Army Southern California is seeking a Store Assistant Manager to join the RETAIL department. You will work closely with the Store Manager to oversee daily operations, POS, inventory, donations, and staff scheduling to meet sales budgets.

Ideal candidates will have 2+ years of retail management experience, a high school diploma, and proficiency with MS Office. A valid driver's license and ability to pass background checks are required; role involves community engagement and