Full-Time Restaurant Team Lead - Lead, Coach & Delight Guests

iServ, LLC; Gainesville (FL); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

PTO

401(k) with employer match

Health, dental and vision insurance

Company paid life insurance

Team member discounts

Ongoing training and leadership"

iServ Cares resources

Community service opportunities

Job summary

iServ Team Lead in Ocala, FL is seeking a hands-on leader to guide shifts, ensure guest satisfaction, and foster a supportive, growth-focused team. This on-site role emphasizes coaching, operations, and a culture built on hospitality and accountability.

You’ll work closely with the management team, perform opening/closing, train new staff, and help maintain food safety and quality while delivering consistent service.

Qualifications

• Minimum 1 year of leadership in a high-volume, full-service restaurant.
• Experience coordinating front- and back-of-house operations.
• Strong hospitality mindset and customer focus.

Responsibilities

• Lead assigned shifts and ensure smooth restaurant operations.
• Open and close the store as scheduled and supervise the team.
• Coach and develop team members throughout shifts.
• Support onboarding and training of new hires.
• Maintain food safety, cleanliness, and service standards.
• Communicate performance and opportunities to management.
• Assist guests and operate POS when needed.

Skills

Leadership

Guest service

Communication

Team mentoring

Problem solving

Tools

POS system

Job description

iServ Team Lead in Ocala, FL is seeking a hands-on leader to guide shifts, ensure guest satisfaction, and foster a supportive, growth-focused team. This on-site role emphasizes coaching, operations, and a culture built on hospitality and accountability.

You’ll work closely with the management team, perform opening/closing, train new staff, and help maintain food safety and quality while delivering consistent service.