Restaurant Shift Lead — Hospitality & Growth

iServ, LLC; Davenport (FL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

PTO

Health, dental, and vision insurance

401(k) with employer match

Company-paid life insurance

Team member discounts

Development and growth opportunities

Community service involvement

Job summary

iServ Group, based in Ocala, FL, is hiring a Giovanni's Team Lead in Davenport, FL. The role leads restaurant shifts, guides the team, and ensures excellent guest experiences while upholding iServ’s culture and standards.

The position emphasizes hands-on leadership, teamwork, and a people-first approach in a fast-paced environment. This is a full-time, on-site role with growth opportunities and competitive benefits.

Qualifications

• Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant.
• General understanding of all full-serve restaurant operations and financial management.
• Passion for hospitality and creating memorable guest experiences.
• A natural leader who puts people first.
• Strong communicator with a positive, solutions-focused mindset.
• Ability to stay organized and energized in a fast-paced setting.
• Minimum 21 years of age with a valid driver’s license; pass background check and drug test.

Responsibilities

• Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations.
• Lead shifts with energy, clarity, and a commitment to excellence in both service and operations.
• Create a fun, engaging, and welcoming environment for guests and team members alike.
• Model and reinforce iServ’s mission, values, and culture in every interaction.
• Promotes a culture that inspires improvement; develops and mentors team members under guidance.
• Support onboarding and training of new team members.
• Ensure food safety, cleanliness, and operational standards are consistently met.
• Communicate effectively with management on team performance and opportunities.
• Jump in where needed—assist guests, run POS, or support the kitchen.

Skills

Restaurant leadership

Guest service

Team leadership

Communication

Organizational skills

Schedule flexibility

Background check readiness

Job description

iServ Group, based in Ocala, FL, is hiring a Giovanni's Team Lead in Davenport, FL. The role leads restaurant shifts, guides the team, and ensures excellent guest experiences while upholding iServ’s culture and standards.

The position emphasizes hands-on leadership, teamwork, and a people-first approach in a fast-paced environment. This is a full-time, on-site role with growth opportunities and competitive benefits.