Restaurant Team Lead - Guest Experience & Ops

iServ, LLC; Orlando (FL); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

401(k)

Health insurance

Life insurance

Team member discounts

Training & development

Growth opportunities

Chaplain support

Community service

Descripción de la vacante

iServ Team Lead position is on-site in Florida, directing shift operations and ensuring outstanding guest experiences. You will mentor teammates, uphold food safety standards, and model iServ’s values on the floor.

The role requires leadership experience in a high-volume restaurant, strong communication, and a guest-focused mindset. Compensation is $17–$18 per hour with benefits and growth opportunities.

Formación

• Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant.
• General understanding of front of house and back of house operations and basic financial management.
• Passion for hospitality and creating memorable guest experiences.
• Natural leader who puts people first and leads by example.
• Strong communication and ability to stay organized in a fast-paced setting.
• Minimum 21 years of age with a valid driver’s license and reliable transportation.
• Able to pass background check and drug screening.

Responsabilidades

• Lead shifts and oversee store operations.
• Perform opening/closing responsibilities.
• Coach, onboard, and train team members.
• Ensure food safety, cleanliness, and service quality.
• Resolve guest concerns and communicate performance to management.
• Operate POS and support kitchen as needed.
• Maintain iServ mission and culture.

Conocimientos

Leadership

Customer service

Communication

Team development

Problem solving

Herramientas

POS system

Descripción del empleo

iServ Team Lead position is on-site in Florida, directing shift operations and ensuring outstanding guest experiences. You will mentor teammates, uphold food safety standards, and model iServ’s values on the floor.

The role requires leadership experience in a high-volume restaurant, strong communication, and a guest-focused mindset. Compensation is $17–$18 per hour with benefits and growth opportunities.