Restaurant Team Lead: Lead, Coach & Grow Your Career

iServ, LLC; Ocala (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

401(k) with employer match

Medical, dental, and vision insurance

Company paid life insurance

Team member discounts

Leadership development

Growth opportunities

Chaplain support

Community service opportunities

Job summary

iServ Team Lead is a full-time, on-site opportunity for restaurant leadership in Florida. You will work alongside the Management Team to guide shifts and coach teammates, ensuring guests receive the high level of service our brands are known for.

This hands-on role requires leading from the floor, stepping in during busy periods, and modeling the iServ values. It’s a stage to grow as a leader and develop people skills in a dynamic environment.

Qualifications

• At least 1 year of leadership experience in a high-volume, full-service restaurant.
• Strong communication and people skills with a guest-focused mindset.
• Comfortable coaching others and leading by example.

Responsibilities

• Lead assigned shifts and help keep the restaurant running smoothly.
• Perform opening and closing responsibilities as assigned.
• Support the Management Team with daily restaurant operations.
• Coach, support, and develop team members throughout the shift.
• Onboard and train new team members.
• Ensure friendly, timely, and consistent service for guests.
• Maintain food quality, safety, cleanliness, and operations.
• Identify and resolve guest concerns.
• Communicate performance and opportunities to management.
• Support front of house and back of house operations as needed.
• Operate the POS system and assist guests as needed.

Skills

Leadership

Communication

Team development

Guest focus

Problem solving

Tools

POS system

Job description

iServ Team Lead is a full-time, on-site opportunity for restaurant leadership in Florida. You will work alongside the Management Team to guide shifts and coach teammates, ensuring guests receive the high level of service our brands are known for.

This hands-on role requires leading from the floor, stepping in during busy periods, and modeling the iServ values. It’s a stage to grow as a leader and develop people skills in a dynamic environment.