Full-Time Pet Care Route CSR - Compassionate & Precise

Gateway Services Inc.; Bethlehem (GA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay + overtime

Medical, Dental, Vision insurance

401(k) with employer match

Tuition assistance

Paid holidays and PTO

Career development opportunities

Purposeful work

Job summary

Gateway Services Inc. is seeking a Customer Service Representative in Bethlehem, GA. This role involves face-to-face interaction with veterinary clinics and pet parents, managing a demanding route with accuracy and compassion.

The CSR will handle pickups and deliveries, document requests, and maintain professional relationships with clinics. Training is provided, and the job emphasizes care, reliability, and emotional sensitivity in daily operations.

Qualifications

• Customer service experience in a fast-paced environment.
• Ability to manage routes and maintain professionalism under pressure.
• Strong communication and listening skills.

Responsibilities

• Manage assigned route and perform pickups and deliveries on schedule.
• Visit veterinary clinics, build professional relationships, follow clinic procedures.
• Accurately document requests and complete follow-through; handle pets with care.

Skills

Customer service

Empathy

Reliability

Education

High school diploma or GED

Tools

CRM systems

Mobile technology

Job description

Gateway Services Inc. is seeking a Customer Service Representative in Bethlehem, GA. This role involves face-to-face interaction with veterinary clinics and pet parents, managing a demanding route with accuracy and compassion.

The CSR will handle pickups and deliveries, document requests, and maintain professional relationships with clinics. Training is provided, and the job emphasizes care, reliability, and emotional sensitivity in daily operations.