Compassionate Pet Route Specialist — Clinic Deliveries

Gateway Services Inc.; Garland (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with match

Tuition assistance

Paid holidays and PTO

Career development

Job summary

Gateway Services Inc. in Garland, TX is seeking a Veterinary Route Service Specialist to be the frontline representative with clinics and pet parents. You will manage a demanding route, handle pets with care, and work independently delivering accurate pickups and compassionate service.

The role is physically active and emotionally demanding; training is provided along with competitive hourly pay and a strong benefits package.

Qualifications

• High school diploma or GED required.
• Prior customer service or route-based experience preferred.
• Valid driver’s license with clean driving record.
• Comfortable using mobile technology and CRM systems.

Responsibilities

• Build and maintain trusted clinic relationships.
• Ensure pets are handled with dignity during pickups and deliveries.
• Execute pickups and deliveries accurately and on time.
• Document requests and follow through.
• Support clinics with information on available services.

Skills

Customer service

Relationship building

Attention to detail

Emotional sensitivity

Education

High school diploma or GED

Tools

CRM systems

Mobile technology

Job description

Gateway Services Inc. in Garland, TX is seeking a Veterinary Route Service Specialist to be the frontline representative with clinics and pet parents. You will manage a demanding route, handle pets with care, and work independently delivering accurate pickups and compassionate service.

The role is physically active and emotionally demanding; training is provided along with competitive hourly pay and a strong benefits package.