Full-Time Patient Service Representative

Touchstone Medical Imaging; Denver (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Monthly bonuses

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) plan

Paid time off

Short-term disability

Employee referral bonus

Job summary

Touchstone Medical Imaging is seeking a full-time Patient Service Representative in Denver to join our outpatient imaging team. Typical schedule is weekdays 10:30am–7pm with duties including scheduling, check-in/out, insurance verification, and multi-line phone coverage.

Ideal candidates have 1–4 years in a medical office setting, strong customer service, and proficient computer skills. Experience with authorizations is preferred; ability to manage high patient volume is essential.

Qualifications

• 1-4 years experience in a medical office or hospital.
• Experience with authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into the system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Medical office experience

Phone etiquette

EMR systems

Tools

Scheduling software

Job description

Full-Time Patient Service Representative in Denver, CO

Schedule: Weekdays 10:30am-7pm (Closing Shift)

Touchstone Imaging Uptown: 1007 E. Colfax Ave, Denver, CO, 80218

Touchstone of Uptown is currently seeking a full-time Patient Service Representative to work Monday-Friday from 10:30am to 7pm. If you're passionate about delivering exceptional patient care in a collaborative outpatient environment, we'd love to hear from you.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking patients in and out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task

Why Join Touchstone Medical Imaging?

(Please note that eligibility for benefits is based on position type/status and certain positions may not be eligible for all the benefits listed below.)

• Monthly bonus opportunities
• Medical, Dental, Vision, Life Insurance & Pharmacy benefits
• 401(k) with employer contribution
• Paid Short-Term DisabilityPaid vacation + Paid Time Off starting on Day 1
• Employee referral bonus program

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

At Touchstone Medical Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient‑first approach. Our outpatient centers are known for delivering high‑quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.