PRN Flexible-Shift Patient Service Representative

Touchstone Medical Imaging; Denver (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

Touchstone Medical Imaging in Denver seeks a PRN Patient Service Representative to support outpatient imaging services. The role focuses on scheduling diagnostic exams, handling check-ins/outs, insurance verification, and responding to patient inquiries with accuracy and empathy.

Flexible, as-needed coverage is required based on patient volume and staffing. The ideal candidate has 1–4 years in a medical office, strong customer service, and solid computer skills to support billing and data entry

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Experience in authorizations and insurance verification preferred
• Ability to handle heavy patient volume
• Strong customer service and computer skills
• Ability to multi-task

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking patients in and out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Skills

Customer service

Multi-tasking

Phone etiquette

Data entry

Job description

Touchstone Medical Imaging in Denver seeks a PRN Patient Service Representative to support outpatient imaging services. The role focuses on scheduling diagnostic exams, handling check-ins/outs, insurance verification, and responding to patient inquiries with accuracy and empathy.

Flexible, as-needed coverage is required based on patient volume and staffing. The ideal candidate has 1–4 years in a medical office, strong customer service, and solid computer skills to support billing and data entry