PRN Patient Service Representative

Touchstone Medical Imaging; Denver (CO); On-site; USD 25,000 - 30,000; Full time

Job summary

Touchstone Medical Imaging in Denver seeks a PRN Patient Service Representative to support outpatient imaging services. The role focuses on scheduling diagnostic exams, handling check-ins/outs, insurance verification, and responding to patient inquiries with accuracy and empathy.

Flexible, as-needed coverage is required based on patient volume and staffing. The ideal candidate has 1–4 years in a medical office, strong customer service, and solid computer skills to support billing and data entry

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Experience in authorizations and insurance verification preferred
• Ability to handle heavy patient volume
• Strong customer service and computer skills
• Ability to multi-task

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking patients in and out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Skills

Customer service

Multi-tasking

Phone etiquette

Data entry

Job description

PRN Patient Service Representative

Lumexa Imaging partner Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of PRN Patient Service Representative.

Touchstone Imaging Uptown Denver MRI, CT and Ultrasound 1007 E. Colfax Ave, Denver, CO, 80218

Scheduling: Varied, Flexible, As-needed coverage based on business and staffing needs.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking patients in and out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

If you're passionate about delivering exceptional patient care in a collaborative outpatient environment, we'd love to hear from you.

At Touchstone Medical Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.