Full-time Patient Services Representative

Premier-Surgery-Center-of-Colorado; Colorado Springs (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA with employer contribution

Life Insurance

PTO

401(k) with company match

Job summary

Premier Surgery Colorado is seeking a Patient Services Representative in Colorado Springs to support front desk operations, verify insurance, collect co-pays, and schedule procedures. You will greet patients, check in, and enter accurate demographic and billing information in NextGen.

Ideal candidates have a high school diploma or GED and at least two years of front office experience in a medical setting. This on-site, full-time role offers competitive hourly pay, health/dental/vision, HSA

Qualifications

• Two years minimum front office experience in a medical environment.
• High School Diploma or GED required; college degree a plus.
• Experience with insurance verification and pre-certifications is a plus.

Responsibilities

• Greet patients and check them in daily.
• Collect co-pays and outstanding balances.
• Verify insurance and scan IDs for the chart.
• Schedule procedures and manage appointment flow.
• Maintain a clean, professional front desk area.

Skills

Front desk experience

Insurance verification

Customer service

Education

High School Diploma or GED

Tools

NextGen EMR

Job description

Job Category: Registration and Scheduling

Requisition Number: FULLT040618

• Full-Time
• On-site

Locations

Premier Surgery Colorado
Premier Surgery of Colorado
3920 N. Union Blvd
Suite 240
Colorado Springs, CO 80907, USA

The Patient Services Rep performs general business office functions that may include some or all of the following: charge capture and over-the-counter payment posting; insurance verification and eligibility; insurance pre-authorization/pre-certifications; counseling patients and families on insurance and payment issues prior to surgery. Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner. Registers patients in the system. Collects and revises all patient insurance information. Collects co-pays, deductibles and other out of pocket amounts at the time of service. Posts approved adjustments to patient accounts. Balances receipts, reconciles daily work batches.

The Front Desk / Patient Services Rep will:

• 1. Greet patients upon arrival and check patients in on a daily basis.
• 2. Collect all co-pays/ coinsurances and back balances from patients if applicable.
• 3. Obtain photo ID and insurance card to be scanned into system.
• 4. Verify and set correct insurance to the chart in Next Gen for appropriate billing.
• 5. Attach correct billing data to each encounter at check in and resolve each claim edit as applicable at check out.
• 6. Check patients out as needed to assist with patient flow.
• 7. Ensure that applicable procedures/studies are scheduled/preop instructions are given
• 8. Prepare deposits, and ensure deposits are taken to the bank in a timely manner.
• 9. Prepare end of day packet and upload according to SOX approved workflow
• 10. Create new patient chart in the computer system upon patient’s arrival.
• 11. Send all paperwork to appropriate departments via inter-office mail.
• 12. Book appointments in scheduling system when applicable.
• 13. Confirm appointments for the following business day as needed.
• 14. Ensure procedure scheduling is being completed by the front office staff.
• 15. Assist with office duties that can be performed at the check in/out desk.
• 10 Assist with maintaining a pristine, professional office.
• 11 Maintain a neat and clean work environment.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED required. College degree a plus
• Two years minimum front office experience in a medical environment

Salary Range:

• $18.00 - $22.00 per hour,based on skill and experience level.
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.