Full-Time Patient Observation Team Lead

Compass Group USA; Austin (TX); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits including Critical?

Job summary

TouchPoint Support Services at Ascension Seton Medical Center in Austin, TX is hiring for a full-time Patient Observation Lead. The role oversees the Patient Observation Associates to ensure safe, timely, and accurate patient monitoring for individuals who cannot be left unattended.

The position offers a full-time schedule (Mon–Fri, hours may vary, rotating weekends) with a fixed pay rate of $18.50 per hour. Previous related experience is preferred, and benefits are provided for full-time staff.

Qualifications

• Requirement: Previous related experience is preferred.

Responsibilities

• Leads daily work of other Patient Observation Associates.
• Communicates with associates, resources staffing, client staff and leadership, as appropriate.
• Coordinates associate assignments, as specified. Communicating with client personnel, as appropriate.
• Performs and/or ensures float break coverage, to support associates at offsite accounts, where/when applicable.
• Communicates policies and procedures to ensure compliance, standardization, and processes for improvement.
• Completes shift reports, break sheets, and associate patient assignments to ensure coverage and support, as appropriate.
• Must be able to all duties of Patient Observation Associates.
• Cross-trained in Patient Transport and/or other departments when/where applicable.
• Performs other duties as assigned.

Job description

TouchPoint Support Services at Ascension Seton Medical Center in Austin, TX is hiring for a full-time Patient Observation Lead. The role oversees the Patient Observation Associates to ensure safe, timely, and accurate patient monitoring for individuals who cannot be left unattended.

The position offers a full-time schedule (Mon–Fri, hours may vary, rotating weekends) with a fixed pay rate of $18.50 per hour. Previous related experience is preferred, and benefits are provided for full-time staff.