Full-Time Patient Experience Front Desk Coordinator

Socket.dev; Laurel (MS); On-site; USD 28,000 - 38,000; Full time

Job summary

Socket.dev is seeking a friendly Patient Experience Specialist to join our team at SCH HIM. This Full Time role handles front desk operations, greets patients, schedules appointments using EMR, verifies insurance, and collects balances while maintaining a welcoming environment.

The ideal candidate will be detail-oriented, able to type 30 wpm, have basic computer skills, and uphold HIPAA regulations in a healthcare setting.

Qualifications

• Must type 30 wpm.
• Able to read, write and understand verbal and written instructions.
• Basic computer skills.
• Knowledge of HIPAA regulations.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using EMR.
• Verify insurance information and collect co-pays or balances.
• Enter and update patient information accurately into the system.
• Maintain a clean and welcoming front desk and waiting area.
• Assist with filing, faxing, scanning, and other clerical tasks as needed.
• Ensure patient confidentiality and comply with HIPAA regulations.

Skills

Typing 30 wpm

Basic computer skills

Reading & writing

Tools

Electronic Medical Records (EMR)

Job description

Socket.dev is seeking a friendly Patient Experience Specialist to join our team at SCH HIM. This Full Time role handles front desk operations, greets patients, schedules appointments using EMR, verifies insurance, and collects balances while maintaining a welcoming environment.

The ideal candidate will be detail-oriented, able to type 30 wpm, have basic computer skills, and uphold HIPAA regulations in a healthcare setting.