Patient-Focused Clinic Office Coordinator

Socket.dev; Marrero (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Socket.dev is seeking an Office Coordinator to support daily front-desk operations and administrative processes at a clinical research site. You will greet patients, manage calls, coordinate appointments, and maintain patient records while ensuring HIPAA compliance and a safe, organized work environment.

The ideal candidate is detail-oriented, professional, and customer-service focused, capable of multitasking in a fast-paced setting and collaborating with clinicians and research staff.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1–2 years in administrative/front-office/customer service; medical office experience preferred.
• Proficiency in Microsoft Office; familiarity with EMR/CRM systems.
• Strong attention to detail and ability to multitask in a fast-paced clinic environment.

Responsibilities

• Greet patients and visitors in a professional manner.
• Answer, screen, and direct incoming calls promptly.
• Schedule appointments and follow-ups to support clinic flow.
• Perform general administrative duties (filing, data entry, scanning, document prep).
• Maintain and update patient records in compliance with privacy rules.
• Monitor office supplies and keep spaces organized and professional.
• Receive, sort, and distribute mail and deliveries.
• Provide clinic information and support to patients and staff.
• Assist with calendar management for clinic and research staff.
• Ensure OSHA safety checks and report hazards to site leadership.
• Support site operations with additional duties as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Multitasking

MS Office

EMR/CRM familiarity

HIPAA knowledge

OSHA awareness

Education

High school diploma or equivalent

Associate degree preferred

Tools

Scheduling systems

Digital records management

Office equipment

Job description

Socket.dev is seeking an Office Coordinator to support daily front-desk operations and administrative processes at a clinical research site. You will greet patients, manage calls, coordinate appointments, and maintain patient records while ensuring HIPAA compliance and a safe, organized work environment.

The ideal candidate is detail-oriented, professional, and customer-service focused, capable of multitasking in a fast-paced setting and collaborating with clinicians and research staff.