Full time Office Assistant

Honest Plumbing AZ LLC; Mesa (AZ); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Honest Plumbing AZ LLC in Mesa, AZ is seeking a motivated Full Time Office Assistant to support a busy plumbing operation. You will handle calls, emails, scheduling, and maintain client records to keep the office running smoothly.

This role emphasizes organization, reliability, and clear communication. Proficiency in Microsoft Office is required, with experience in scheduling software a plus. Join a supportive team and contribute to excellent service delivery.

Qualifications

• Prior experience in an administrative, receptionist, or office assistant role preferred.
• Strong communication and customer service skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Experience with scheduling or dispatching software is a plus.
• Reliable, punctual, and detail-oriented with a positive attitude.
• High school diploma or equivalent required.
• Housecall Pro, Appfolio and Service Channel is a plus.

Responsabilités

• Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner.
• Schedule and coordinate service appointments, dispatching technicians as needed.
• Maintain and update customer records, job files, and office databases.
• Process invoices, payments, and assist with basic bookkeeping tasks.
• Support management with administrative tasks, reporting, and correspondence.
• Order and track office and field supplies inventory.
• Serve as the first point of contact for customers, ensuring a positive experience.

Connaissances

Administrative support

Customer service

Microsoft Office

Multitasking

Scheduling software

Reliability

Formation

High school diploma or equivalent

Outils

Housecall Pro

Appfolio

Service Channel

Description du poste

About the Role:

HONEST PLUMBING AZ LLC is looking for a motivated and organized Full Time Office Assistant to join our growing team in Mesa, AZ! This is a fantastic opportunity to be the backbone of a busy plumbing operation, keeping things running smoothly behind the scenes. If you thrive in a fast-paced environment and love keeping things organized, we want to hear from you!

Responsibilities:

• Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner


• Schedule and coordinate service appointments, dispatching technicians as needed


• Maintain and update customer records, job files, and office databases


• Process invoices, payments, and assist with basic bookkeeping tasks


• Support management with administrative tasks, reporting, and correspondence


• Order and track office and field supplies inventory


• Serve as the first point of contact for customers, ensuring a positive experience

Requirements:

• Prior experience in an administrative, receptionist, or office assistant role preferred


• Strong communication and customer service skills, both written and verbal


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software


• Ability to multitask, prioritize, and stay organized in a fast-paced environment


• Experience with scheduling or dispatching software is a plus


• Reliable, punctual, and detail-oriented with a positive attitude


• High school diploma or equivalent required


• Housecall Pro, Appfolio and Service Channel is a plus

About Us:

HONEST PLUMBING AZ LLC is a trusted plumbing company proudly serving the Mesa, AZ community with integrity, quality workmanship, and transparent pricing. Our customers choose us because we deliver on our promise of honest, reliable service every time. Our team enjoys a supportive work environment where every employee is valued and plays a key role in our continued success.