Full-Time Medical Office Associate: Patient Care & Billing

Brick Plaza; Hamilton (NJ); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical insurance through Cigna

Vision and Dental through Principal, V

PTO & NJ Sick Time

401k through Voya

Life Insurance

Voluntary benefits through Aflac

Job summary

Brick Plaza Medical Center is seeking a Medical Office Associate who will be the first point of contact for patients and caregivers. You will greet patients, update demographic and insurance information in the system, verify benefits, explain payment policies, and answer phones with outstanding customer service.

Duties include collecting co-pays and balances, entering data, coordinating with primary care providers and insurers, and supporting the Practice Operations Manager.

Qualifications

• Medical billing/medical receptionist experience preferred.
• Basic computer skills; EPIC and Solv preferred.
• Detail oriented and accurate data entry.
• Exceptional customer service and phone etiquette.
• Ability to stay professional in a fast-paced public environment.

Responsibilities

• Greet, register, and assist patients and caregivers.
• Enter demographic and financial information into the system.
• Verify insurance eligibility and explain payment policies.
• Collect co-pays, co-insurance, and past due balances; balance cash drawer.

Skills

Customer service

Phone etiquette

Data entry

Attention to detail

Tools

EPIC

Solv

Job description

Brick Plaza Medical Center is seeking a Medical Office Associate who will be the first point of contact for patients and caregivers. You will greet patients, update demographic and insurance information in the system, verify benefits, explain payment policies, and answer phones with outstanding customer service.

Duties include collecting co-pays and balances, entering data, coordinating with primary care providers and insurers, and supporting the Practice Operations Manager.