Full-Time Medical Front Desk & Patient Concierge

Advocare, LLC; New Jersey; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision plans

HSAs or FSAs

401(k) retirement savings plan

Paid time off (PTO)

Commuter benefits

Disability insurance

Job summary

Advocare, LLC is seeking a friendly, organized Front Desk Receptionist to greet patients, manage front-office communications, and support scheduling and administrative tasks.

The role emphasizes excellent customer service and professionalism in a medical office setting, with a full-time schedule and standard office hours to ensure a welcoming environment for patients, staff, and visitors.

Qualifications

• High School Diploma or equivalent required.
• Front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.

Responsibilities

• Answer incoming calls on a multi-line phone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages according to office procedures.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify the doctor when a patient cancels.
• Type correspondence and office memos as directed.
• Transcribe visit details into medical reports.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

Skills

Customer service

Communication skills

Professionalism & confidentiality

Multitasking

Microsoft Office

Education

High School Diploma or equivalent

Tools

EMR familiarity

Job description

Advocare, LLC is seeking a friendly, organized Front Desk Receptionist to greet patients, manage front-office communications, and support scheduling and administrative tasks.

The role emphasizes excellent customer service and professionalism in a medical office setting, with a full-time schedule and standard office hours to ensure a welcoming environment for patients, staff, and visitors.