Full-Time Home Services Support Specialist

Supreme Service Today; Lansdowne (MD); In loco; USD 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision

Life insurance

401(k)

Paid holidays

Lots of training and growth

Descrizione del lavoro

Supreme Service Today is seeking a Customer Service Associate in Halethorpe, MD. This full-time role pays $20–$25 per hour plus performance-based pay. Benefits include medical/dental/vision, life insurance, 401(k), training, and paid holidays.

You will answer calls, set up appointments, coordinate with technicians, and ensure customer satisfaction. Hours are 9 am–5 pm, Monday–Friday, with potential weekend/night flexibility.

Competenze

• 2+ years of customer service experience.
• Knowledge of ServiceTitan Software Platform strongly preferred.
• Capable and comfortable using technology.
• Strong communication skills with a pleasant phone demeanor.
• Ability to assist customers with scheduling and answering service questions.

Mansioni

• Answer calls from people needing home services and listen to their needs.
• Set up appointments, organize sales calls, and dispatch technicians to customers.
• Communicate with customers and the team to ensure each job is done well and on time.

Conoscenze

Customer service experience

ServiceTitan

Communication skills

Technology proficiency

Scheduling assistance

Team coordination

Multitasking

Attention to detail

Bilingual

Descrizione del lavoro

Supreme Service Today is seeking a Customer Service Associate in Halethorpe, MD. This full-time role pays $20–$25 per hour plus performance-based pay. Benefits include medical/dental/vision, life insurance, 401(k), training, and paid holidays.

You will answer calls, set up appointments, coordinate with technicians, and ensure customer satisfaction. Hours are 9 am–5 pm, Monday–Friday, with potential weekend/night flexibility.