Customer Service & Dispatch Specialist

NEIGHBORLY; New Market (MD); Hybrid; USD 20,664 - 23,419; Part time

Benefits offered by this job

Company vehicle

Uniforms

iPad provided

Job summary

A home services company is seeking a Customer Service Representative in New Market, Maryland. The role involves handling service requests, resolving customer complaints, and managing administrative tasks. Ideal candidates should possess strong customer service skills and be detail-oriented. Compensation is competitive, ranging from $15–$17 per hour, and includes additional company benefits. This role requires weekend availability and the ability to work independently while contributing to a dynamic team environment.

Qualifications

• Previous customer service and sales experience preferred.
• Strong written and verbal communication skills.
• Computer literate, with working knowledge of software applications.
• Detail-oriented with strong data entry skills.
• Team player who can work independently.

Responsibilities

• Receive incoming calls in a professional manner.
• Return customer calls and resolve complaints.
• Schedule services and dispatch technicians.
• Perform marketing functions to sell additional work.
• Perform administrative functions including data entry.

Skills

Communication Skills

Customer Service Experience

Detail-oriented

Team Player

Job description

A home services company is seeking a Customer Service Representative in New Market, Maryland. The role involves handling service requests, resolving customer complaints, and managing administrative tasks. Ideal candidates should possess strong customer service skills and be detail-oriented. Compensation is competitive, ranging from $15–$17 per hour, and includes additional company benefits. This role requires weekend availability and the ability to work independently while contributing to a dynamic team environment.