Patient Care & Front Desk Monitor

BAART Programs; Newport (VT); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Accident Injury, Hospital Indemnity, &

Short & Long Term Disability

Basic Life Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

BAART Program in Vermont is seeking a respectful, alert Patient Care Monitor/Greeter to help maintain safety and order at the clinic, with the potential to provide backup receptionist coverage as needed.

The role requires a high school diploma, security training preferred, and a non-judgmental approach toward patients. A satisfactory background check is required; salary ranges from $14.42 to $15.00 per hour, with comprehensive BayMark benefits.

Qualifications

• High school diploma or equivalent with at least 1 year’s prior experience in an office/clinic setting.
• Training from a law enforcement school or other security training is strongly preferred.
• Able to establish a positive rapport with patients and must demonstrate a non-judgmental attitude toward chemically dependent individuals.
• Satisfactory drug screen and background check.

Responsibilities

• Maintain safety and order within the clinic facility.
• Verify patient identities and manage entry to the building.
• Create orderly waiting lines and direct patients to dosing areas.
• Perform crowd control and ensure timely patient exit after dosing.
• Eliminate loitering and report incidents to the appropriate directors.
• Contact local authorities and cooperate in emergencies as needed.
• Respond to calls for assistance to prevent disruption of operations.
• Submit incident reports to Operations Director and/or Clinic Director.
• Maintain a secure environment and conduct regular security checks.
• Attend staff meetings and trainings as directed by supervisor.
• Dress professionally with name badge and identification.
• Provide receptionist coverage as needed.
• Perform other related duties as determined by supervisor.

Skills

High school diploma

Security training preferred

Positive rapport with patients

Satisfactory background check

Education

High school diploma or equivalent

Job description

BAART Program in Vermont is seeking a respectful, alert Patient Care Monitor/Greeter to help maintain safety and order at the clinic, with the potential to provide backup receptionist coverage as needed.

The role requires a high school diploma, security training preferred, and a non-judgmental approach toward patients. A satisfactory background check is required; salary ranges from $14.42 to $15.00 per hour, with comprehensive BayMark benefits.