Full-Time Guest Experience Server

Talking Stick Resort; Scottsdale (AZ); On-site; USD 34,000 - 42,000; Full time

Job summary

Talking Stick Resort’s Willows at Casino Arizona is seeking a full-time Server. Provides friendly service, serves meals and beverages in various venues, and follows safety standards to ensure guest satisfaction.

Requires a high school diploma or GED, prior serving experience, and knowledge of Arizona liquor laws. Training in PCI compliance and familiarity with POS systems are required.

Qualifications

• High school diploma or GED required; previous serving experience preferred.
• Knowledge of Arizona liquor laws (Title 4) required.
• Must have working knowledge of POS systems.
• Maricopa County Food Handlers Card required.
• Arizona Alcohol Awareness certification a plus.

Responsibilities

• Greet guests, present menu, answer questions and make recommendations.
• Relate orders to kitchen and serve courses from kitchen and service bars.
• Maintain cleanliness and health/safety standards.
• Keep beverage area stocked and service stations prepared.
• Observe PCI compliance and protect cardholder data as required.
• Ensure accurate billing and process payments at the table.
• Attend required liquor law trainings.

Skills

Customer service excellence

Team player

Communication skills

English proficiency

Flexibility

Education

High school diploma or GED

Maricopa County Food Handlers Card

Arizona Alcohol Awareness certification

Tools

InfoGenesis

Microsoft Office

Job description

Talking Stick Resort’s Willows at Casino Arizona is seeking a full-time Server. Provides friendly service, serves meals and beverages in various venues, and follows safety standards to ensure guest satisfaction.

Requires a high school diploma or GED, prior serving experience, and knowledge of Arizona liquor laws. Training in PCI compliance and familiarity with POS systems are required.