Wine-Savvy Dining Server — Guest Experience

Playatgila; Chandler (AZ); Hybrid; USD 14,000 - 19,000; Full time

Job summary

Wild Horse Pass Resort and Casino in Chandler, AZ seeks a server/bartender to deliver outstanding guest service, answer questions about menus and beverages, and maintain up-to-date knowledge of offerings. The role emphasizes attentiveness, accurate information, and dependable attendance.

Applicants should have a high school diploma or equivalent and experience in fast‑paced venues; wine knowledge and required certifications are a plus. The position is on-site with tips included.

Qualifications

• HS diploma or equivalent preferred.
• Experience in fast-paced, high-volume bar/restaurant/nightclub preferred.
• In-depth wine/alcohol knowledge preferred.
• Must obtain and maintain required compliance trainings (health card, alcohol awareness, BBP).
• GILA WAY: greet, interact, listen, appreciate guests.

Responsibilities

• Provide excellent guest service to internal and external guests.
• Answer questions about menu/beverage offerings.
• Maintain knowledge of dining/beverage menu and specials.
• Observe guests, anticipate needs and complete service steps.
• Build knowledge of offerings to answer questions accurately.
• Maintain dependable attendance with minimal absences.
• Perform other duties as assigned.

Skills

Guest service

Bar/restaurant experience

Wine knowledge

Communication skills

Teamwork

Compliance training

Education

High School Diploma or equivalent

Job description

Wild Horse Pass Resort and Casino in Chandler, AZ seeks a server/bartender to deliver outstanding guest service, answer questions about menus and beverages, and maintain up-to-date knowledge of offerings. The role emphasizes attentiveness, accurate information, and dependable attendance.

Applicants should have a high school diploma or equivalent and experience in fast‑paced venues; wine knowledge and required certifications are a plus. The position is on-site with tips included.