Veterinary Receptionist — Front Desk, Patient Care & Growth

American Veterinary Group (AVG); Chapel Hill (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Care Plan

401k Match

Generous PTO

Paid Parental Leave

Work/Life Balance day off

Disability insurance

Other insurance options

Job summary

Dogwood Veterinary Hospital & Pet Resort is seeking a Veterinary Receptionist to deliver outstanding client service in a fast-paced, multi-doctor animal hospital. The receptionist will manage front-of-house duties, answer calls, schedule appointments, greet clients, handle paperwork, and review invoices or discharge instructions.

Strong communication and organizational skills are essential. Ideal candidates are professional, dependable, friendly with pets and people, flexible to work weekends,

Qualifications

• Prior customer service experience.
• Must be able to lift 40 lbs.
• This position requires on-site presence as an essential function of the role; in‑person attendance is necessary to support patient care and coordinate with clinical teams.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and manage front desk duties.
• Maintain hospital paperwork and review invoices or discharge instructions.

Skills

Customer service

Communication

Teamwork

Job description

Dogwood Veterinary Hospital & Pet Resort is seeking a Veterinary Receptionist to deliver outstanding client service in a fast-paced, multi-doctor animal hospital. The receptionist will manage front-of-house duties, answer calls, schedule appointments, greet clients, handle paperwork, and review invoices or discharge instructions.

Strong communication and organizational skills are essential. Ideal candidates are professional, dependable, friendly with pets and people, flexible to work weekends,