Full Time Front Desk Operations Assistant

Think Academy US; San Jose (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Training provided

Growth opportunities

Culture of student success

Job summary

Think Academy US seeks a reliable Front Desk & Operations Assistant to support daily administrative tasks, front desk services, and basic classroom operations across our California campuses. As the first point of contact, you’ll help with check-ins, materials, and parent communications while maintaining tidy, welcoming spaces.

Weekend and evening availability is required. This full-time role offers opportunities to grow into operations and campus coordination, with training and a mission-driven

Qualifications

• Excellent communication and customer service skills.
• Organized, dependable, and attentive to detail.
• Able to multitask and stay calm in a busy environment.
• Weekend/evening availability based on program schedules.

Responsibilities

• Assist with daily office tasks (printing, filing, data entry).
• Manage supply organization and classroom materials; prepare teaching kits.
• Support logistics for equipment setup, classroom readiness, and clean workspaces.
• Coordinate campus resources during peak times (weekends, programs).
• Serve as first point of contact for parents, students, and visitors with a friendly attitude.
• Support check-in processes, class reminders, and parent inquiries.
• Assist with tracking attendance, handouts, and post-class procedures.

Skills

Communication

Customer service

Attention to detail

Organization

Multitasking

Job description

Title : Front Desk & Operations Assistant

Location: Cupertino / Los Altos (Occasional support across sites)

Type: Full Time | 30-40 hrs/week (Tuesday–Sunday)

Compensation: $18–$25/hour (Based on experience)

Position Summary

Think Academy is seeking a reliable, detail‑oriented, and service‑minded Front Desk & Operations Assistant to support daily administrative tasks, front desk services, and basic classroom operations. This role ensures smooth campus functioning by helping with check‑ins, material preparation, printing, supplies, and parent communication.It is ideal for someone who enjoys helping families, keeping things organized, and supporting the teaching team in a fast‑paced educational environment.

Key Responsibilities

Administrative & Operational Support

• Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.
• Manage supply organization: monitor inventory, restock classroom materials, and prepare teaching kits.
• Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.
• Help coordinate campus resources during peak times (weekends, special programs, etc.).

Front Desk & Customer Service

• Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude.
• Support check‑in processes, class reminders, and general parent inquiries.
• Assist with student gift redemption, merchandise distribution, and prize inventory.
• Provide basic program information and guide families to the appropriate staff members when needed.

Academic & Campus Support

• Help prepare printed materials, worksheets, and classroom supplies for teachers.
• Support tracking of attendance, class handouts, and post‑class procedures.
• Assist with weekend programs, camps, competitions, or open‑house events with simple on‑site tasks (sign‑in, materials table, classroom setup).
• Maintain tidy and welcoming learning spaces across campus.

Qualifications

• Strong communication and customer service skills; enjoys working with families and students.
• Organized, dependable, and attentive to detail.
• Able to multitask and stay calm in a busy environment.
• Experience in administrative work, retail, hospitality, or education support is a plus.
• Able to work weekends and evenings based on program schedules.

What We Offer

• A supportive team environment with clear workflows and training.
• Opportunities to grow into academic operations, customer support, or campus coordination roles.
• Exposure to professional educators, fun learning programs, and a mission‑driven culture focused on student success.