Front Desk Host: Elevate Guest Experience & Service

*Floyds 99 Barbershop - Schaumburg; Schaumburg (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

EAP program

Growth opportunities

Health benefits

Casual environment

Nationwide locations

Job summary

Floyd's 99 Barbershop - Schaumburg is seeking a detail-oriented Front Desk Host to support smooth retail operations. This full-time role focuses on exceptional customer service, appointment scheduling, and creating a welcoming atmosphere for clients.

Ideal candidates have 2+ years in customer service, thrive in fast-paced settings, and can collaborate well with staff while handling phone and in-person inquiries. Join our team and help keep the shop running smoothly.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries.
• Fast-paced environment experience.
• Strong communication with customers in person and over the phone.

Responsibilities

• Answer phone calls and schedule appointments.
• Provide pricing information and upsell services or products when possible.
• Maintain a clean, welcoming retail environment and assist staff as needed.

Skills

Customer service

Phone etiquette

Communication skills

Organizational skills

Confidentiality

Flexibility

Tools

POS system

Job description

Floyd's 99 Barbershop - Schaumburg is seeking a detail-oriented Front Desk Host to support smooth retail operations. This full-time role focuses on exceptional customer service, appointment scheduling, and creating a welcoming atmosphere for clients.

Ideal candidates have 2+ years in customer service, thrive in fast-paced settings, and can collaborate well with staff while handling phone and in-person inquiries. Join our team and help keep the shop running smoothly.