Full-Time Front Desk Concierge: Spa & Beauty Sales

Evolve Med Spa; Montclair (NJ); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Full health insurance

Paid time off

401(k) with company matching

Complimentary aesthetic treatments

Employee discounts on products

Job summary

Evolve Med Spa in Montclair, NJ is seeking a full-time Front Desk Concierge to join a fast-paced, high-volume clinic. You’ll welcome clients, manage check-ins and checkouts, handle calls and messages, coordinate appointments, process payments, and support sales while maintaining a polished, client-focused experience.

The ideal candidate has at least one year of front-desk or comparable experience, thrives under shifting priorities, and can promote services and memberships.

Qualifications

• Minimum one year of front-desk, concierge, receptionist, or similar client-facing experience.
• Sales or service-recommendation experience with the confidence to discuss products, services, memberships, and promotions.
• Professional, friendly, and composed communication under pressure.
• Experience with Zenoti or similar platforms is a plus.

Responsibilities

• Welcome clients and create an elevated, personalized experience.
• Manage check-in, checkout, payments, rewards, and future appointments.
• Answer calls, texts, emails, direct messages, and client inquiries.
• Schedule, confirm, and coordinate appointments.
• Support client registration, consents, treatment photos, and clinic flow.
• Learn services, products, promotions, and memberships.
• Recommend services, products, and memberships based on client interests.
• Support sales goals, rebooking, retention, referrals, and follow-up.
• Maintain accurate client information and confidentiality.
• Assist with inventory, office supplies, events, and daily operations.

Skills

Front desk experience

Sales experience

Communication skills

Zenoti experience

Tools

Zenoti

Job description

Evolve Med Spa in Montclair, NJ is seeking a full-time Front Desk Concierge to join a fast-paced, high-volume clinic. You’ll welcome clients, manage check-ins and checkouts, handle calls and messages, coordinate appointments, process payments, and support sales while maintaining a polished, client-focused experience.

The ideal candidate has at least one year of front-desk or comparable experience, thrives under shifting priorities, and can promote services and memberships.