Luxury Spa Front Desk Concierge

Avidan Med Spa; Boonton (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

A luxury medical spa in Boonton, NJ, seeks an enthusiastic Desk Assistant/Front Office Coordinator. The role involves greeting clients, managing appointments, and ensuring high-quality customer experiences. Candidates should have 1-2 years of experience in customer service, preferably in medical aesthetics or high-end retail. Knowledge of scheduling software and a willingness to learn about aesthetic treatments are crucial. This position offers a dynamic work environment in a luxury setting.

Qualifications

• Minimum of 1-2 years of experience in a customer-facing role.
• Experience in a medical spa, aesthetic practice, salon, or high-end retail preferred.
• Must be willing to learn about medical aesthetic treatments.

Responsibilities

• Greet clients and manage check-in/check-out processes.
• Schedule and confirm appointments for services.
• Answer high volume of calls, emails, and texts professionally.
• Process client payments including cash and credit cards.
• Monitor inventory and replenish supplies as needed.

Skills

Customer service

Appointment management

Communication

Scheduling software proficiency

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Gloss Genius

Aesthetic Record

Job description

A luxury medical spa in Boonton, NJ, seeks an enthusiastic Desk Assistant/Front Office Coordinator. The role involves greeting clients, managing appointments, and ensuring high-quality customer experiences. Candidates should have 1-2 years of experience in customer service, preferably in medical aesthetics or high-end retail. Knowledge of scheduling software and a willingness to learn about aesthetic treatments are crucial. This position offers a dynamic work environment in a luxury setting.