Full-Time Customer Returns & Fleet Care Associate

Sixt-US; Albuquerque (NM); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Healthcare coverage

401k plan

Paid time off

Employee rentals

Uniform provided

Job summary

SIXT in Albuquerque, NM is hiring a full-time customer service associate at an hourly rate of $16.75. You will welcome customers, inspect vehicles, process returns, and promote SIXT products to enhance the rental experience.

The role requires at least a high school diploma, 1 year of customer service, a valid US driver’s license, and willingness to work 40 hours weekly including day or evening shifts. Travel 5-10% may be required.

Qualifications

• Education & Experience: You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality.
• Licenses & Authorization: You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship.
• Computer Skills: You possess basic computer navigation skills and are familiar with Microsoft Office applications.
• Work Hours & Travel: You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane.
• Uniform & Language: You are willing to wear a company uniform and speaking other languages is a plus

Responsibilities

• You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression
• You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels
• You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process
• You promote additional SIXT products and services where applicable, turning every return into a brand experience
• You identify and tag vehicles for maintenance and ensure they are moved to the correct location
• You work in various weather conditions and are willing to take on additional tasks to support business needs

Skills

Customer service

Sales experience

Hospitality

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

SIXT in Albuquerque, NM is hiring a full-time customer service associate at an hourly rate of $16.75. You will welcome customers, inspect vehicles, process returns, and promote SIXT products to enhance the rental experience.

The role requires at least a high school diploma, 1 year of customer service, a valid US driver’s license, and willingness to work 40 hours weekly including day or evening shifts. Travel 5-10% may be required.