Full-Time Customer Experience Specialist

Arrow Exterminators; Hilton Head Island (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Medical, dental and vision insurance

HSA

Telemedicine

Disability, cancer, and accident保险

Job summary

Arrow Exterminators, a family-owned pest and termite control company, is hiring a full-time Customer Service Representative to support internal and external Service Center customers. The role is paid hourly based on experience and requires a 40-hour workweek with possible overtime.

As the first point of contact, you will assist with scheduling services, processing payments, updating customer files, and making outbound calls to ensure technicians are fully scheduled and accounts are paid.

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office Suite.
• Professional appearance required.
• 40-hour workweek; overtime may be required.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Assist with scheduling services, processing payments, and updating customer files.
• Make outbound calls to ensure technicians are scheduled and accounts are paid.
• Collaborate in a team to meet monthly service center goals.

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arrow Exterminators, a family-owned pest and termite control company, is hiring a full-time Customer Service Representative to support internal and external Service Center customers. The role is paid hourly based on experience and requires a 40-hour workweek with possible overtime.

As the first point of contact, you will assist with scheduling services, processing payments, updating customer files, and making outbound calls to ensure technicians are fully scheduled and accounts are paid.