Full-Time Customer Service & Scheduling Specialist

Arrow Exterminators; Watauga (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident保险

Health & wellness suite

Company-paid + additional life保险

Job summary

Arrow Exterminators seeks a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role offers an hourly rate based on experience, with a comprehensive benefits package and a family-oriented environment.

Responsibilities include acting as the first point of contact, assisting in scheduling services, processing payments, updating customer files, and making outbound calls to ensure technicians

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Be the first point of contact for internal and external customers.
• Assist in scheduling a service and taking payments.
• Update and maintain customer files with accurate information.
• Make outbound calls to ensure technicians are scheduled and accounts are paid.

Skills

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Arrow Exterminators seeks a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role offers an hourly rate based on experience, with a comprehensive benefits package and a family-oriented environment.

Responsibilities include acting as the first point of contact, assisting in scheduling services, processing payments, updating customer files, and making outbound calls to ensure technicians