Customer Experience Specialist — Full-Time

Arrow Exterminators; Maryville (TN); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident ins.

Health & wellness suite

Life insurance

Job summary

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to Service Center customers. The role is hourly, based on experience, and includes a robust benefits package.

This position requires professional appearance, 40-hour work weeks, and willingness to overtime when needed, with responsibilities spanning inbound/outbound customer interactions, scheduling, and account maintenance.

Qualifications

• High school diploma or equivalent.
• Professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Be the first point of contact for internal and external customers; handle inquiries and resolve issues.
• Assist with scheduling services, processing payments, and updating customer files; ensure a smooth customer experience.

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to Service Center customers. The role is hourly, based on experience, and includes a robust benefits package.

This position requires professional appearance, 40-hour work weeks, and willingness to overtime when needed, with responsibilities spanning inbound/outbound customer interactions, scheduling, and account maintenance.