Customer Service Specialist — Great Benefits & Growth

Arrow Exterminators; Seneca (SC); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident ins.

Health & wellness suite

Company-paid + additional life ins.

Résumé du poste

Arrow Exterminators is seeking a full-time Customer Service Representative to deliver uncompromised service support and administration to Service Center customers. The role is paid hourly based on experience, with a robust benefits package and a family-oriented culture.

You will handle scheduling, payments, and file updates, acting as the first point of contact for customers. A professional appearance and 40-hour workweek are required, with minimal overtime as needed.

Qualifications

• Proficiency with Microsoft Office Suite and basic administrative tasks.
• A professional appearance suitable for customer-facing roles.
• Ability to commit to a 40-hour workweek with potential overtime.
• Strong communication and problem-solving skills.

Responsabilités

• Serve as the first point of contact for internal and external customers.
• Assist with scheduling, payments, and updating customer files.
• Ensure accurate records and responsive service to meet monthly goals.
• Collaborate with team to maintain an exceptional customer experience.

Connaissances

Microsoft Office

Professional appearance

40-hour workweek

Overtime willingness

Formation

High school diploma or equivalent

Description du poste

Arrow Exterminators is seeking a full-time Customer Service Representative to deliver uncompromised service support and administration to Service Center customers. The role is paid hourly based on experience, with a robust benefits package and a family-oriented culture.

You will handle scheduling, payments, and file updates, acting as the first point of contact for customers. A professional appearance and 40-hour workweek are required, with minimal overtime as needed.