Customer Experience Specialist - Full-Time with Benefits

Arrow Exterminators; Marietta (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

generous time off

11 paid holidays

401(k) with company match

Job summary

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. The role is hourly, based on experience, and offers a robust benefits package as part of a family-oriented company culture.

You will be the first point of contact, handling inquiries, scheduling services, processing payments, and maintaining customer records.

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office Suite.
• Professional appearance required.
• Ability to work a 40-hour workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as first point of contact for internal and external customers.
• Handle incoming calls, diagnose issues, and schedule services.
• Process payments and update customer files.
• Make outbound calls to keep technicians scheduled and accounts paid.

Skills

Microsoft Office

Professional appearance

40-hour workweek

Overtime willingness

Education

High School Diploma or Equivalent

Job description

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. The role is hourly, based on experience, and offers a robust benefits package as part of a family-oriented company culture.

You will be the first point of contact, handling inquiries, scheduling services, processing payments, and maintaining customer records.