Full-Time Cannabis Customer Care & Wellness Advisor

Renew Cannabis Co.; Monroeville (Allegheny County); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Renew Cannabis Co. in Monroeville, PA is seeking a Cannabis Advisor for a full-time position focused on exceptional customer service, educational consulting, and accurate POS transaction handling.

Open availability is required, including weekends and holidays, with training on cannabis education, compliance, and product usage. Prior retail or hospitality experience is preferred, and applicants must be 21+.

Qualifications

• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local/state regulations.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.

Responsibilities

• Greet customers and patients with a positive attitude.
• Educate customers on cannabis products and usage as wellness items (no medical advice).
• Process transactions at the POS and ensure accurate inventory updates in METRC/BioTrack.
• Maintain a clean, organized storefront and ensure accurate online order pick-ups.
• Support managers and other Cannabis Advisors as needed.

Skills

Customer service

Retail experience

Education

High School Diploma or equivalent

Tools

POS system

METRC knowledge

Job description

Renew Cannabis Co. in Monroeville, PA is seeking a Cannabis Advisor for a full-time position focused on exceptional customer service, educational consulting, and accurate POS transaction handling.

Open availability is required, including weekends and holidays, with training on cannabis education, compliance, and product usage. Prior retail or hospitality experience is preferred, and applicants must be 21+.