Full Time Call Center Agent

clementineanswers; Michigan; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee Stock Ownership

Full Medical, Dental, and Vision Benef

Paid Vacation

Traditional 401K with company matching

Free Life Insurance policy

Legal Assistance

Job summary

Clementine is hiring Full Time Call Center Agents to provide friendly, professional support to our clients' customers using our state-of-the-art call processing system. This inbound role handles calls from medical offices to professional services, collecting information accurately so issues can be relayed to clients.

Training lasts about one week, then you move to your set schedule. Requirements include a welcoming voice, strong English, and good Windows PC skills.

Qualifications

• Customer service experience is a plus, but not required.
• Must have a welcoming voice with an upbeat tone.
• Strong command of the English language with good spelling and grammar.
• Computer skills in a Windows based environment.
• Good attendance.
• Ability to type 35 words per minute or more.

Responsibilities

• Professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
• Work on a state-of-the-art call processing system and be trained on call center tools.
• This is an inbound call center with no outbound sales.

Skills

Welcoming voice

English proficiency

Windows computer skills

Attendance

Typing 35 wpm

Job description

Immediately hiring Full Time Call Center Agents!

Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:

• Employee Stock Ownership
• Full Medical, Dental, and Vision Benefits
• Paid Vacation
• Traditional 401K with company matching
• Free Life Insurance policy
• Legal Assistance

Compensation: $18 / Hour with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.

Shifts Offered:

• Full Time - 40 hours per week
• Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Clementine is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity - Apply Today!