Part Time Call Center Agent

clementineanswers; Michigan; On-site; USD 20,664 - 24,796; Part time

Job summary

clementineanswers is immediately hiring Part Time Call Center Agents in Michigan. The role involves providing friendly and professional support to clients' customers. Agents will handle various incoming calls and utilize advanced call processing systems.

Ideal candidates should possess strong English skills, a welcoming tone, and the ability to type at least 35 words per minute. Compensation includes $18 per hour with perfect attendance, otherwise $15 per hour, along with flexible shifts.

Responsibilities

• Professionally handle incoming calls and greet callers.
• Provide and request information, transfer calls and take messages.
• Utilize state-of-the-art call processing system.

Skills

Welcoming voice with an upbeat tone

Strong command of English

Computer skills in Windows environment

Good attendance

Ability to type 35 words per minute or more

Job description

Immediately hiring Part Time Call Center Agents!

Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state‑of‑the‑art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more

Compensation

$18 / Hour with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.

Shifts Offered

• Part time (16-24 hours per week)
• Various schedules available
• Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Clementine is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity – Apply Today!