Part Time Customer Service Representative

clementineanswers; Michigan; On-site; USD 21,000 - 25,000; Part time

Job summary

Clementine is hiring Part Time Customer Service Representatives in-office in Michigan. You will professionally handle incoming calls, greet callers, collect and relay information, transfer calls, and take messages as needed. This is an inbound call center role with no outbound sales.

Training lasts about one week, after which you’ll move to your set schedule. Compensation starts at $18 per hour with perfect attendance; without perfect attendance it is $15 per hour.

Qualifications

• Excellent customer service and communication skills.
• Strong command of the English language with good spelling and grammar.
• Computer skills in a Windows-based environment.
• Good attendance and punctuality.

Responsibilities

• Professionally handle incoming calls and greet callers.
• Provide and request required information, transfer calls, or take messages as necessary.
• Work on a state-of-the-art call processing system and use call center tools.
• This is an inbound call center role with no outbound sales.

Skills

Customer service

English proficiency

Typing 35 wpm

Windows PC

Attendance

Tools

Call center software

Job description

Immediately hiring Part Time Customer Service Representatives!

Through our dedicated Customer Service Representatives at Clementine, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a culture that values your contributions.

As a member of our team, your excellent customer service and communication skills will create positive experiences for our customers. Your punctuality and dependability are important to the success of our clients.

Customer service experience is a plus, but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendanceThe ability to type 35 words per minute or more

Compensation: $18 / Hour with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.

Shifts Offered:

• Part time
• Various schedules available
• Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Clementine is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.