Full-Time Bilingual Teller: Member‑Focused Banking

UW Credit Union; Fitchburg (WI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

21.5+ days of annual PTO

$1.25 bilingual premium

2 weeks caregiver leave

2.5 weeks new child parental leave

2 days volunteer time

11 paid holidays

401k company match up to 5%

Job summary

UW Credit Union is hiring a Spanish-Bilingual Full-Time Teller at the Fish Hatchery branch in Fitchburg, WI. You will handle teller transactions accurately while promoting UWCU products and services to help members reach their financial goals.

As a valued team member, you will build strong relationships with members, support the branch team, and contribute to a culture of excellent service. Requires Spanish bilingual ability and cash handling experience.

Qualifications

• High School Diploma or equivalent required.
• 1 year of customer service experience is preferred.
• Confidence with cash handling and transactions.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player who can jump in where needed.
• Ability to work in an autonomous environment.

Responsibilities

• Welcome and assist members at Fish Hatchery branch, representing UW Credit Union.
• Strive to meet performance goals in line with Members for Life Sales & Service Philosophy.
• Keep a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the Teller line.
• Follow UW Credit Union's Cash Management policies and procedures.
• Investigate potential errors in Teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members' expectations.
• Work with your branch team to address member and branch needs.

Skills

Customer service

Cash handling

Interpersonal skills

Team player

Autonomous work

Education

High School Diploma or equivalent

Job description

UW Credit Union is hiring a Spanish-Bilingual Full-Time Teller at the Fish Hatchery branch in Fitchburg, WI. You will handle teller transactions accurately while promoting UWCU products and services to help members reach their financial goals.

As a valued team member, you will build strong relationships with members, support the branch team, and contribute to a culture of excellent service. Requires Spanish bilingual ability and cash handling experience.