Bilingual Peak-Time Teller - Part-Time Frontline Service

UW Credit Union; Fitchburg (WI); On-site; USD 16,531 - 24,796; Part time

Job summary

UW Credit Union in Fitchburg is hiring a part-time Peak Time Teller who is Spanish‑bilingual. You will greet members, process transactions, and provide friendly, accurate service while maintaining cash handling accuracy and branch policies.

This role emphasizes teamwork and the ability to adapt in a busy environment; you’ll learn UW products, resolve member questions, and refer services to deepen relationships, supporting the branch goals and Members for Life philosophy.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of customer service experience.
• Ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player who can jump in where needed and work autonomously.

Responsibilities

• Provide front-facing member service at the Fitchburg branch.
• Achieve balanced scorecard results aligned with Members for Life philosophy.
• Maintain knowledge of UW Credit Union products and services.
• Process member requests accurately and efficiently.
• Adhere to Cash Management policies and procedures.
• Research teller transactions for potential errors and communicate with members.
• Identify opportunities to deepen member relationships through rapport and referrals.
• Strive to exceed member expectations.

Skills

Customer service

Interpersonal skills

Teamwork

Autonomy

Education

High School Diploma or equivalent

Job description

UW Credit Union in Fitchburg is hiring a part-time Peak Time Teller who is Spanish‑bilingual. You will greet members, process transactions, and provide friendly, accurate service while maintaining cash handling accuracy and branch policies.

This role emphasizes teamwork and the ability to adapt in a busy environment; you’ll learn UW products, resolve member questions, and refer services to deepen relationships, supporting the branch goals and Members for Life philosophy.