Bilingual Parts Specialist — Customer-Focused Expert

O'Reilly Auto Parts; Crivitz (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, & vision insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Crivitz, WI is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist in merchandise selection, and support management with tasks including store operations and inventory.

Bilingual candidates are encouraged to apply and training will be provided. The role involves handling cash, processing payments, returns, and related items; you will help with stock updates, planograms, and basic in-store services

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support managers and installer service specialists for professional customers.
• Answer store calls per policy, lookup parts and quote prices.
• Process exchanges and returns according to policies.
• Maintain cash drawer and process payments securely.
• Assist with stock updates, planograms and daily operations.
• Perform in-store services such as wipers, batteries, and testing systems.
• Occasionally drive a delivery vehicle when needed.

Skills

Outstanding customer service

Multitasking

Phone & in-store

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts in Crivitz, WI is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist in merchandise selection, and support management with tasks including store operations and inventory.

Bilingual candidates are encouraged to apply and training will be provided. The role involves handling cash, processing payments, returns, and related items; you will help with stock updates, planograms, and basic in-store services