Full-Time Admissions Coordinator — Welcoming, Impactful

(Oakwood Gardens Care Center) Lily Holdings, LLC; United States; On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Paid time off and holidays

Training and growth opportunities

Bonus opportunities

Job summary

Oakwood Gardens Care Center is seeking a compassionate Admissions Assistant to join our team. This full‑time role supports the admissions process, coordinates documentation, and interfaces with residents, families, hospitals, and referral partners.

The position emphasizes empathetic communication, accuracy in records, and collaboration with nursing and admin teams to ensure smooth transitions for new residents.

Qualifications

• High school diploma or equivalent required.
• Experience in admissions, healthcare, skilled nursing, long‑term care, or customer service preferred.

Responsibilities

• Serve as a welcoming first point of contact for prospective residents, families, hospitals, physicians, case managers, and referral sources.
• Respond to admission inquiries promptly and professionally.
• Coordinate and schedule resident admissions, including pre-admission assessments and required documentation.
• Prepare, organize, and distribute admission packets and related forms.
• Assist with insurance verification, authorizations, benefits, and financial eligibility processes.
• Maintain accurate and current admission records per federal, state, and facility requirements.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, therapy, dietary, business office, and administrative staff to prepare for new admissions.
• Communicate admission details and special resident needs to appropriate departments.
• Help residents and families understand the admission process and respond to questions with patience and professionalism.
• Maintain confidentiality of resident, applicant, and facility information.

Skills

Customer service

Communication

Organization

Healthcare knowledge

Attention to detail

Microsoft Office

Education

High school diploma or equivalent

Tools

PointClickCare

Job description

Oakwood Gardens Care Center is seeking a compassionate Admissions Assistant to join our team. This full‑time role supports the admissions process, coordinates documentation, and interfaces with residents, families, hospitals, and referral partners.

The position emphasizes empathetic communication, accuracy in records, and collaboration with nursing and admin teams to ensure smooth transitions for new residents.