Full-Time Admissions Coordinator — Healthcare Center (PTO)

OPCO Skilled Management; Farmington (NM); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Healthcare benefits

Dental plan

Vision plan

Paid time off

Competitive pay

Job summary

Arbor Lake Nursing and Rehabilitation seeks a concierge/admission personnel to assist the admission leader with daily responsibilities such as maintaining admission guidelines, internal marketing programs, room preparation, tours and visits.

Responsibilities include marketing programs, answering questions, conducting tours for prospective residents and referral sources, and completing the inquiry system for admissions, Medicare information, and room rates while ensuring accurate financial

Qualifications

• Experience in health care services, products or pharmaceuticals is desirable.
• Familiarity with long-term care and/or health care services useful.
• Presents professional image through appearance, behavior and speech.

Responsibilities

• Maintains admissions guidelines and updates policies and procedures.
• Markets programs and facilities to prospective residents and referral sources.
• Handles inquiries and completes the inquiry system for admissions, Medicare facts, and room rates; gathers needed information.
• Ensures financial verification is accurate before admission.
• Screens prospective residents against admission criteria and refers to other programs when needed.
• Addresses resident/family concerns and suggests policy changes.
• Maintains knowledge of served market areas and major referral sources.
• Supports census development by contacting referral sources.
• Manages incoming inquiries as needed.
• Uses clinical information to evaluate residents for admission and coordinates with Social Services and insurers.
• Sells private transition days to current residents.
• Assists Administrator in contacting families after admission and handles post-admission follow-up.
• Other duties may be assigned.

Skills

Healthcare experience

Professional presentation

Sales/marketing for admissions

Tools

Electronic admissions system

Job description

Arbor Lake Nursing and Rehabilitation seeks a concierge/admission personnel to assist the admission leader with daily responsibilities such as maintaining admission guidelines, internal marketing programs, room preparation, tours and visits.

Responsibilities include marketing programs, answering questions, conducting tours for prospective residents and referral sources, and completing the inquiry system for admissions, Medicare information, and room rates while ensuring accurate financial