Full-Time Administrative Assistant – HOA & Guest Services

Ballenisles Country Club, Inc.; Florida; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Healthcare Benefits – Medical, Dental,

Vision coverage

401(k) with employer match

Paid time off

Job summary

Willow Homeowners Association in Punta Gorda, FL is seeking a Full-Time Administrative Assistant to join Troon-backed operations in a fast-paced, hospitality-focused community setting.

You will support management with mailings, phone calls, and member communications, assist with architectural review applications, greet visitors, update the website, and create weekly eblasts while delivering exceptional customer service.

Qualifications

• High School diploma or equivalent.
• 2 years' customer service experience required.

Responsibilities

• Provide support to Management staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages.
• Assist with questions, policies, concerns or complaints in a timely, professional manner.
• Must be proficient with Microsoft Word, Excel, Power Point.
• Provide exceptional customer service to members to ensure a memorable experience.
• Assist with Architectural Review applications: review with owners for compliance with submission requirements, manage applications and correspondence.
• Act as receptionist and information source to general public and provide information to orient new owners about the HOA and amenities.
• Maintain and update the community website and create promotional materials for the website and weekly eblast communications to members.
• Possess excellent written and verbal communication skills in order to directly communicate with Owners and guests.
• Assist Community Association Manager in various special projects as needed.

Skills

Customer service

Multitasking

Typing speed 50 wpm

Professional demeanor

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Willow Homeowners Association in Punta Gorda, FL is seeking a Full-Time Administrative Assistant to join Troon-backed operations in a fast-paced, hospitality-focused community setting.

You will support management with mailings, phone calls, and member communications, assist with architectural review applications, greet visitors, update the website, and create weekly eblasts while delivering exceptional customer service.