Administrative Assistant

Troon; Punta Gorda (FL); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

401(k) with employer match

Paid time off

Descrizione del lavoro

Willow Homeowners Association in Punta Gorda, FL is seeking a full‑time Administrative Assistant to support management with communications, meetings, and member services. You will handle mailings, phone calls, and general correspondence, and assist with architectural applications, website updates, and weekly communications.

The ideal candidate has a High School diploma and at least 2 years of customer service experience, strong typing (50 wpm), and the ability to multitask in a fast-paced

Competenze

• Minimum 2 years of customer service experience is required.
• High School diploma or equivalent is required.
• Proficiency with Microsoft Word, Excel, and PowerPoint.

Mansioni

• Provide support to Management staff with mailings, phone calls, and general correspondence.
• Assist with questions, policies, concerns or complaints in a timely, professional manner.
• Provide exceptional customer service to members to ensure a memorable experience.
• Assist with Architectural Review applications and manage correspondence.
• Act as receptionist and provide information to orient new owners about the HOA and amenities.
• Maintain and update the community website and create promotional materials for the website and weekly communications to members.
• Communicate clearly with Owners and Guests in writing and verbally.
• Assist Community Association Manager on special projects as needed.

Conoscenze

Customer service

Multitasking

Written and verbal communication

Professional demeanor

Formazione

High School Diploma or Equivalent

2+ years customer service experience

Strumenti

Microsoft Word

Microsoft Excel

PowerPoint

Descrizione del lavoro

Willow Homeowners Association, located in Punta Gorda, FL, is pleased to announce an excellent career opportunity for a Full-Time Administrative Assistant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Responsibilities:

• Provide support to Management staff with mailings, phone calls, general correspondence, handling walk‑ins and assembling membership packages.
• Assist with questions, policies, concerns or complaints in a timely, professional manner.
• Must be proficient with Microsoft Word, Excel, Power Point.
• Provide exceptional customer service to members to ensure a memorable experience.
• Assist with Architectural Review applications: review with owners for compliance with submission requirements, manage applications and correspondence.
• Act as receptionist and information source to general public and provide information to orient new owners about the HOA and amenities.
• Maintain and update the community website and create promotional materials for the website and weekly eblast communications to members.
• Possess excellent written and verbal communication skills in order to directly communicate with Owners and guests.
• Assist Community Association Manager in various special projects as needed.

Education/Experience:

• High School diploma or equivalent.
• 2 years' experience in customer service required.

Special Skills:

• Minimum typing speed of 50 wpm.
• Able to multitask in a high volume, fast‑paced environment.
• Must be physically able to stand, sit, stoop, bend and lift up to 15 lbs.
• Possess and able to present a professional demeanor at all times to Members and Guests.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage.
• Retirement Benefits – 401(k) with employer match (19 years of age and older).
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.