Full time

Home Care Book; Texas; On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401k

Medical insurance

Vision insurance

Dental insurance

Life insurance

Job summary

Home Care Book in Dallas–Fort Worth, TX seeks a Care Advisor to blend clinical awareness with marketing acumen. You will engage referral sources, guide prospective clients through the start-of-care process, and support families while improving outcomes for elderly clients.

The role emphasizes compassionate client engagement, documentation, and collaboration with a care team to ensure seamless service delivery and customer satisfaction.

Qualifications

• Minimum 2 years in a healthcare-related field.
• Excellent communication and interpersonal skills.
• Empathetic and patient-centered approach to care.
• Strong organizational skills and attention to detail.
• Valid driver’s license and reliable transportation may be required.

Responsibilities

• Engage in proven marketing process to raise awareness of home care services in the Dallas–Fort Worth area.
• Serve as initial contact for prospective clients, provide information, conduct intake assessments, and guide start-of-care steps.
• Conduct thorough consultations with clients and families to assess care needs and develop personalized care plans.
• Maintain accurate records of client interactions, assessments, and care plans; track key performance metrics.

Skills

Healthcare experience

Communication skills

Interpersonal skills

Organizational skills

Driver's license

Job description

Dallas-Fort Worth, United States | Posted on 02/17/2025

Home Care Book is a home care provider in Dallas-Fort Worth TX founded by professionals with national experience in healthcare. After reviewing countless home care and healthcare delivery models, Home Care Book was created with the goal to deliver professional, compassionate home care.

Our Chief Medical Officer is a cardiologist whose career has focused on the elderly population and improving their quality of life. Even though we deliver non-medical care, we have medical oversight to coordinate our care with your primary care physician, home health, in-patient rehabilitation facility, skilled nursing facility, assisted living facility, hospice and/or other healthcare providers. The coordination of care leads to a healthier, happier client.

Our purpose is to enhance lives by providing superior service. In order to accomplish our goal, we only employ experienced caregivers that possess a calling in life to deliver one-on-one compassionate care. Employing experienced, compassionate caregivers is paramount to our success.

Job Description

Are you a compassionate healthcare professional with a knack for communication and a drive to help the elderly? Join our team as a Care Advisor and be part of a dynamic role that blends clinical awareness with marketing acumen. In this position, you’ll serve the Dallas-Fort Worth area, engaging with referral sources through our proven marketing process and meeting with potential clients to guide them through our start of care process, all while making a meaningful difference in their lives.

Responsibilities:

Engage in Proven Marketing Process:

• Utilize our established marketing strategies and resources to raise awareness of our home care services throughout the Dallas-Fort Worth area.
• Follow our proven marketing plan to connect with healthcare referral sources, community organizations, and potential clients, ensuring consistent and effective outreach efforts across the region.

Prospect Engagement and Conversion:

• Serve as the initial point of contact for prospective clients across Dallas-Fort Worth, providing them with information about our services, conducting intake assessments, and guiding them through our streamlined start of care process.
• Leverage your interpersonal skills and compassion to build rapport with prospective clients and their families, addressing their needs and concerns with empathy and professionalism.

Care Consultations and Planning:

• Conduct thorough consultations with prospective clients and their families to assess their care needs, preferences, and goals.
• Collaborate to develop personalized care plans that align with the unique needs and expectations of each client, ensuring a tailored approach to care delivery.

Documentation and Performance Tracking:

• Maintain accurate and detailed records of client interactions, assessments, and care plans, adhering to regulatory requirements and organizational standards.
• Track and report on key performance metrics related to prospect engagement, conversion rates, and marketing effectiveness, providing insights to inform continuous improvement efforts.

Join our team and play a vital role in promoting our home care services across Dallas-Fort Worth, guiding clients through the start of care process, and ultimately making a positive impact in the lives of those we serve.

Requirements

• Experience in a medical or healthcare-related field (e.g., nursing, social work, patient care coordination, medical assistant, etc.) with a minimum of 2 years of healthcare experience.
• Excellent communication and interpersonal skills, with a demonstrated ability to engage and connect with diverse audiences.
• Willingness to follow and execute our proven marketing process, contributing to the success of our outreach efforts.
• Empathetic and patient-centered approach to care, with a genuine commitment to improving the lives of others.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
• Valid driver's license and reliable transportation for local travel may be required.

401k, Medical, Vision, Dental, and Life Insurance available.