Full time

K&R Staffing HR Consulting; Mobile (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

K&R Staffing HR Consulting LLC is seeking a friendly Counter Sales Representative / Service Advisor for a busy automotive repair shop in Mobile, AL. You will be the first point of contact for customers and will set the tone for their experience from the moment they walk in.

You will greet customers, listen to vehicle concerns, write up service tickets, prepare estimates, and explain pricing clearly. Strong communication, computer skills, and a professional appearance are essential in a

Qualifications

• Strong customer service and communication skills.
• Must be well-spoken and comfortable communicating with customers.
• Comfortable using computers and various software programs.
• Strong attention to detail when preparing tickets and estimates.
• Able to explain pricing and repair information clearly.
• Professional appearance and attitude.
• Dependable, organized, and able to work in a fast-paced environment.
• Automotive or repair shop experience is a plus.

Responsibilities

• Greet customers and determine the reason for their visit.
• Listen to customers and gather information about vehicle concerns or service needs.
• Create and write up service tickets/work orders.
• Prepare and explain estimates to customers.
• Communicate repair and service information clearly and professionally.
• Enter and maintain customer and vehicle information in the computer system.
• Answer phones and assist with customer questions.
• Communicate with technicians regarding customer needs and repair status.
• Keep customers updated throughout the service process.
• Provide professional and friendly customer service.

Skills

Customer service

Communication skills

Well-spoken

Computer skills

Attention to detail

Pricing and repair communication

Professional appearance

Dependable and organized

Automotive/repair experience

Job description

K&R Staffing HR Consulting LLC | Full time

Customer Service // Service Advisor

Mobile, United States | Posted on 09/22/2026

We are seeking a friendly, professional, and dependable Counter Sales Representative / Service Advisor to join a busy automotive repair shop. This person will be the first point of contact for customers and will play an important role in providing a positive customer experience from the time they walk through the door.

Responsibilities

• Greet customers and determine the reason for their visit
• Listen to customers and gather information about their vehicle concerns or service needs
• Create and write up service tickets/work orders
• Prepare and explain estimates to customers
• Communicate repair and service information clearly and professionally
• Enter and maintain customer and vehicle information in the computer system
• Answer phones and assist with customer questions
• Communicate with technicians regarding customer needs and repair status
• Keep customers updated throughout the service process
• Provide professional and friendly customer service

Requirements

• Strong customer service and communication skills
• Must be well-spoken and comfortable communicating with customers
• Comfortable using computers and learning/navigating different software programs
• Strong attention to detail when preparing tickets and estimates
• Able to communicate pricing and repair information clearly
• Professional appearance and attitude
• Dependable, organized, and able to work in a fast-paced environment
• Automotive or repair shop experience is a plus