Automotive Service Advisor - Counter Sales (Full-Time)

K&R Staffing HR Consulting; Mobile (AL); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

K&R Staffing HR Consulting LLC is seeking a friendly Counter Sales Representative / Service Advisor for a busy automotive repair shop in Mobile, AL. You will be the first point of contact for customers and will set the tone for their experience from the moment they walk in.

You will greet customers, listen to vehicle concerns, write up service tickets, prepare estimates, and explain pricing clearly. Strong communication, computer skills, and a professional appearance are essential in a

Formación

• Strong customer service and communication skills.
• Must be well-spoken and comfortable communicating with customers.
• Comfortable using computers and various software programs.
• Strong attention to detail when preparing tickets and estimates.
• Able to explain pricing and repair information clearly.
• Professional appearance and attitude.
• Dependable, organized, and able to work in a fast-paced environment.
• Automotive or repair shop experience is a plus.

Responsabilidades

• Greet customers and determine the reason for their visit.
• Listen to customers and gather information about vehicle concerns or service needs.
• Create and write up service tickets/work orders.
• Prepare and explain estimates to customers.
• Communicate repair and service information clearly and professionally.
• Enter and maintain customer and vehicle information in the computer system.
• Answer phones and assist with customer questions.
• Communicate with technicians regarding customer needs and repair status.
• Keep customers updated throughout the service process.
• Provide professional and friendly customer service.

Conocimientos

Customer service

Communication skills

Well-spoken

Computer skills

Attention to detail

Pricing and repair communication

Professional appearance

Dependable and organized

Automotive/repair experience

Descripción del empleo

K&R Staffing HR Consulting LLC is seeking a friendly Counter Sales Representative / Service Advisor for a busy automotive repair shop in Mobile, AL. You will be the first point of contact for customers and will set the tone for their experience from the moment they walk in.

You will greet customers, listen to vehicle concerns, write up service tickets, prepare estimates, and explain pricing clearly. Strong communication, computer skills, and a professional appearance are essential in a