Full-Service Restaurant GM — Lead, Grow, Earn Bonus

Csod; Effingham (IL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Insurance package (medical/dental/vis)

401(k) with match

Paid vacation & holidays

Employee discounts on tech, travel, &食

Training & growth opportunities

Relocation assistance

Job summary

TravelCenters of America is hiring a Restaurant General Manager to lead the operations and marketing functions of the full-service restaurant at one of our travel centers. You will oversee staffing, training and development, staff supervision, and drive profitability while ensuring guest satisfaction.

The role requires a servant leader mindset, a track record in supervising restaurant teams, and strong planning, analytical and communication skills.

Qualifications

• High School Diploma (or GED) required.
• Associate’s or bachelor’s degree preferred.
• 3+ years of supervisory experience in the full-service restaurant industry preferred.
• Proficient planning and analytical skills (P&L, coverage ratio, budgets).
• Excellent verbal and written communication skills.
• Ability to work flexible hours including nights, weekends and some holidays.
• Proficient in Microsoft Office; POS software.

Responsibilities

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant.
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy.
• Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude.
• Provide great tasting/quality food, and a clean restaurant environment for all guests.
• Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements.
• Achieve financial objectives through effective management of people, product, service and facility processes, including a focus on revenue and profit components.
• Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws.
• Adhere to safety standards and follow company guidelines on vendor relationships.
• Stay abreast of competitive practices that could impact business; offer insights and recommendations to leadership.
• Assumes duties of any hourly associate position as necessary.

Job description

TravelCenters of America is hiring a Restaurant General Manager to lead the operations and marketing functions of the full-service restaurant at one of our travel centers. You will oversee staffing, training and development, staff supervision, and drive profitability while ensuring guest satisfaction.

The role requires a servant leader mindset, a track record in supervising restaurant teams, and strong planning, analytical and communication skills.