Fulfillment Operations Team Lead - Flexible Schedule

Target; Amarillo (TX); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Job summary

Target is seeking a Fulfillment Operations Team Leader to guide daily store Fulfillment tasks and drive a guest-centric experience. You will lead a team of hourly associates, plan workloads, ensure timely picking, packing, and shipping, and uphold safety and quality standards.

This role requires strong communication, accountability, and the ability to adapt in a fast-paced retail environment. You will collaborate with store leadership to meet sales goals, manage schedules, and deliver

Qualifications

• High school diploma or equivalent.
• Previous retail experience preferred, but not required.
• Lead and hold others accountable.
• Learn and adapt to current technology needs.
• Work independently and as part of a team.
• Manage workload and prioritize tasks independently.
• Welcoming and helpful attitude toward all guests and team members.
• Effective communication skills.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
• Reviews area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align with the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard.
• Lead your team and drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability, in support of your direct leader.
• Utilize your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery, freshness, and service standards.
• Review all fulfillment reporting to identify gaps and develop a plan to resolve.

Skills

Guest service

Team leadership

Communication

Problem solving

Adaptability

Time management

Education

High school diploma or equivalent

Job description

Target is seeking a Fulfillment Operations Team Leader to guide daily store Fulfillment tasks and drive a guest-centric experience. You will lead a team of hourly associates, plan workloads, ensure timely picking, packing, and shipping, and uphold safety and quality standards.

This role requires strong communication, accountability, and the ability to adapt in a fast-paced retail environment. You will collaborate with store leadership to meet sales goals, manage schedules, and deliver