Fulfillment Operations Specialist

Mill Steel Co.; Grand Rapids (MI); Hybrid; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Team oriented environment

Pet friendly office

Awarded National Best & Brightest to 5

Job summary

Mill Steel Company, headquartered in Grand Rapids, MI, seeks a Fulfillment Associate to keep orders moving from start to finish and support timely delivery. You will maintain accurate data, monitor progress, and address issues with internal teams and external partners to ensure smooth material flow and on-time production.

The role emphasizes IBM ERP data entry, cross-functional collaboration, and contributing to process improvements that boost efficiency and customer satisfaction.

Qualifications

• Degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work independently as well as part of a team.
• Detail-oriented with a strong commitment to accuracy and quality.
• Familiarity with ERP or inventory management systems is a plus.

Responsibilities

• Manage and track customer orders, providing real-time updates and resolving issues as needed.
• Perform accurate data entry and recordkeeping within the IBM ERP system.
• Coordinate with Outside Processing vendors to track outsourced manufacturing processes and ensure adherence to timelines and quality standards.
• Analyze supply chain data to identify trends, inefficiencies, and improvement opportunities.
• Contribute to process improvement initiatives that enhance supply chain efficiency and customer satisfaction.

Skills

Data entry

Analytical thinking

Communication

Teamwork

Education

Supply Chain or related degree

Tools

Excel

Word

PowerPoint

ERP software

Job description

Mill Steel Company, headquartered in Grand Rapids, MI, seeks a Fulfillment Associate to keep orders moving from start to finish and support timely delivery. You will maintain accurate data, monitor progress, and address issues with internal teams and external partners to ensure smooth material flow and on-time production.

The role emphasizes IBM ERP data entry, cross-functional collaboration, and contributing to process improvements that boost efficiency and customer satisfaction.